Maintaining the EAAACA Website and the ARIN-EA Secure Platform
Eight Tech Consults Ltd was contracted by GIZ to provide technical support and maintenance for the Eastern Africa Association of Anti-Corruption Authorities (EAAACA) website and the Asset Recovery Inter-Agency Network of Eastern Africa (ARIN-EA) secure platform over a one-year period. The project aimed to ensure reliable, secure, and user-friendly digital platforms to support regional anti-corruption collaboration, information sharing, and capacity building among member states.
Objectives
The overall objective of the assignment was to provide technical support in maintaining the EAAACA website and the ARIN-EA Secure Platform, ensuring their reliability, security, and effectiveness for regional anti-corruption cooperation.
The specific objectives included:
- Maintain and upgrade the EAAACA website and ARIN-EA secure portal to meet evolving user and security requirements.
- Enhance platform usability, accessibility, and performance for all member states.
- Provide timely technical support and troubleshooting to users and administrators.
- Implement regular system updates, security patches, and technology upgrades (e.g., MySQL, PHP, Apache).
- Develop and deliver user training materials, including SCORM-based online courses and user guides.
- Gather and incorporate user feedback to continuously improve platform functionality.
- Ensure knowledge transfer and build staff capacity for ongoing platform management.
Tasks completed
- Conducted needs assessment and requirements gathering from users and stakeholders.
- Maintained and upgraded system components, including backend technologies and security modules.
- Provided ongoing troubleshooting and user support.
- Delivered modular system upgrades using agile and batch deployment approaches.
- Developed and deployed SCORM-based user training courses and online user guides.
- Facilitated stakeholder engagement and incorporated feedback into system enhancements.
- Monitored platform usage and collected analytics for continuous improvement.
- Documented lessons learned, challenges, and user feedback.
- Provided regular reports to GIZ and EAAACA management.
Output
- Reliable, secure, and fully operational EAAACA website and ARIN-EA secure portal.
- Upgraded system technologies (MySQL, PHP, Apache, API, mobile app modules).
- SCORM-based online training course and user guides for platform users.
- Enhanced user experience and increased stakeholder engagement.
- Regular maintenance and upgrade reports.
- Documented lessons learned and recommendations for future improvements.
- Increased collaboration and information sharing among anti-corruption authorities in Eastern Africa.
- Improved public awareness and engagement through accessible platforms.