The consultant was majorly evaluating the current state of ICT infrastructure, processes, and stakeholder requirements within the DCIC framework, with the aim of identifying key areas for improvement and innovation
OUTPUTS
- Needs Assessment
- Assess the readiness of all departments in the DCIC to adopt and leverage digital transformation as a facilitator for improved service delivery
- Develop a strategic outlook, interventions and results framework for e-service delivery at DCIC
- Develop an action plan and road map for digital-driven service delivery in DCIC
